Skip to main content
Help and Support Help Center home page
  • Submit a request
  • Sign in
  • Submit a request
  1. Help and Support
  2. Frequently Asked Questions

Frequently Asked Questions

Answers to common questions about PayLoadz setup, functionality, features, and options.

  • Proof Of Download Delivery
  • Why Does Product Listing Not Show?
  • Can customers use AMEX Card to buy products?
  • Is there a way to collect the customers address?
  • How Does Payloadz Address Digital Piracy/Fraud?
  • Which Payment Gateways Work with Payloadz?
  • Does PayLoadz track Free Downloads?
  • How do I add information about my product to the download page?
  • How to Set Promotional Price
  • How do I add a logo to my account?
  • Can I use a custom image for my Buy Now or Add to Cart Button?
  • Can you embed video clips in Product Description?
  • I need Drop-down box for Purchase Buttons
  • My customer disputed their purchase - what can I do?
  • How do I stop PayPal from adding taxes to my digital sales?
  • e-book formats
  • What is PayPal Mass Payments?
  • Problems with HTML Code for Payment Buttons
  • Cannot Log Out
  • Product description - error message "Too many characters"
  • How to edit auto response email?
  • Can I Change Buy Now or Add to Cart Buttons?
  • What is the "Share This Product" link?
  • Sending a Free Download
  • How many times can a customer download my product?
  • Recipient does not accept [currency] error
  • Can I sell a product with multiple files?
  • How do I change the email my customer see's?
  • How do I add a image to my product?
  • How do I set the currency?
  • « First
  • ‹ Previous
  • Next ›
  • Last »


PayLoadz logo

Automate your digital goods sales and increase revenue using our powerful digital good sales platform.

1041 N Dupont Hwy #1556
Dover, DE 19901

  • Payloadz Home
  • Seller Store
  • Order search
  • Help
  • Contact us
  • Content selling guides
  • Privacy policy
  • Terms of use
  • Copyright notice
currency icon USD
© Payloadz, Inc · Terms · Privacy